Terms Of Services

Effective Date: August 5, 2026

Introduction

Welcome to Rivanno. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.


Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have the permission of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide is accurate, complete, and up to date.

Products and Services

Rivanno offers pet toys and related accessories through our online store.

We strive to ensure that product descriptions, specifications, pricing, and images are accurate. However, we do not guarantee that all information will always be complete, current, or error-free.

Product colors and appearance may vary slightly depending on your device or screen settings.


Pricing and Availability

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Prices and product availability may change at any time without prior notice.

We reserve the right to discontinue or modify any product without liability.


Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Request additional verification before processing an order.

If your order is cancelled after payment has been received, any eligible refund will be issued to your original payment method.


Payment

Payments are processed securely through trusted third-party payment providers.

By placing an order, you authorize us to charge the selected payment method for the total purchase amount, including any applicable taxes and shipping charges.

For additional information, please review our Payment Policy.


Shipping and Delivery

Shipping estimates provided on our website are approximate and are not guaranteed.

Delivery delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control are not the responsibility of Rivanno.

Please review our Shipment Policy for complete shipping information.


Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.

By making a purchase, you acknowledge that refunds and returns are subject to the conditions outlined in that policy.


Customer Responsibilities

When using our website, you agree to:

  • Provide accurate account and order information.
  • Keep your account credentials secure.
  • Use the website only for lawful purposes.
  • Refrain from engaging in fraudulent, abusive, or harmful activities.
  • Avoid interfering with the operation or security of the website.

Intellectual Property

All content available on the Rivanno website, including but not limited to:

  • Logos
  • Brand Name
  • Product Images
  • Graphics
  • Icons
  • Text
  • Website Design
  • Layout
  • Product Descriptions

is the property of Rivanno or its content suppliers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.


Prohibited Activities

Users may not:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Copy or misuse website content.
  • Interfere with website functionality or security.
  • Engage in fraudulent purchasing activities.

Violation of these Terms may result in suspension or termination of access.


Disclaimer of Warranties

Our website and products are provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, Rivanno makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, reliability, or suitability of the website or its content.


Limitation of Liability

To the maximum extent permitted by applicable law, Rivanno shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability relating to any purchase shall not exceed the amount paid for the applicable order.


Indemnification

You agree to indemnify and hold Rivanno, its affiliates, employees, and service providers harmless from any claims, losses, liabilities, damages, or expenses arising from your violation of these Terms or misuse of the website.


Third-Party Links

Our website may include links to third-party websites for your convenience.

We do not control or endorse these websites and are not responsible for their content, privacy practices, or services.


Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.


Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon posting the updated version on this page. Continued use of the website after such updates constitutes acceptance of the revised Terms.


Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@rivanno.shop

We are committed to providing prompt assistance regarding any questions about these Terms.