Effective Date: August 5, 2026
At Rivanno, we are committed to providing a secure, transparent, and convenient payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and order verification.
By placing an order through our website, you agree to the terms outlined in this Payment Policy.
We currently accept secure payments through PayPal.
Through PayPal, customers may be able to pay using:
Available payment options may vary depending on your country or PayPal account.
Your payment security is extremely important to us.
All transactions are processed through secure, encrypted payment gateways. Rivanno does not collect, store, or have direct access to your complete credit or debit card information.
Payment information is handled securely by our trusted payment provider in accordance with industry security standards.
Once your payment has been successfully authorized, you will receive an order confirmation email containing:
If you do not receive an order confirmation within a reasonable time, please contact our customer support team.
All payments are subject to authorization and verification by the payment provider.
If your payment cannot be verified or authorized, your order may be delayed, placed on hold, or cancelled.
Customers are responsible for providing accurate billing information during checkout.
Incorrect billing details may result in payment delays, declined transactions, or order cancellation.
All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.
Prices are subject to change without prior notice.
However, once an order has been successfully placed and payment has been completed, the purchase price will not change for that order.
Applicable sales taxes may be calculated during checkout based on the shipping destination and applicable laws.
The total amount payable will be displayed before completing your purchase.
A payment may fail for various reasons, including:
If your payment is declined, you may attempt the transaction again using updated payment information or an alternative payment method available through PayPal.
To protect our customers and our business, Rivanno reserves the right to review, verify, or decline any order that appears suspicious or potentially fraudulent.
Additional identity or payment verification may be requested before processing certain orders.
Orders suspected of fraudulent activity may be cancelled without prior notice.
Orders may only be cancelled before they have entered processing or shipment.
Once an order has been shipped, cancellation may no longer be possible. Please refer to our Refund & Returns Policy for information regarding eligible returns.
Approved refunds will be issued to the original payment method used for the purchase.
Refund processing times may vary depending on your payment provider or financial institution.
For complete information regarding returns, exchanges, and refunds, please refer to our Refund & Returns Policy.
If you believe you have been charged incorrectly or experience any payment-related issue, please contact us before initiating a chargeback or payment dispute.
We are committed to resolving payment concerns promptly and fairly.
Rivanno reserves the right to modify this Payment Policy at any time to reflect changes in our business practices, payment providers, or legal requirements.
Updated versions will be posted on this page with a revised Effective Date.
If you have any questions regarding this Payment Policy, please contact us.
Email: support@rivanno.shop
Our customer support team will be happy to assist you with any payment-related inquiries.